Video conferencing designed explicitly for healthcare
All the features Health Practitioners need to conduct secure and compliant telehealth.
Patient data travels directly between you and your patient and not via a central server.
End-to-End Encryption (E2EE)
Patient data is encrypted and can only be decrypted by the intended recipient.
AES 256-bit Encryption
We use Advanced Encryption Standard 256-bit keys (AES256-GCM).
All data is sent via HTTPS. We use X.509 certificates for Transport Layer Security (TLS) issued by Let's Encrypt.
We use data centers in the following locations to store your sign-in and calendar data:
- Sydney, Australia;
- London, England;
- Dublin, Ireland; and
- Virginia, USA.
Open a whiteboard that allows all recipients to collaborate. Draw lines, add images, share and save.
Display an image and annotate it. Great for explaining test results (e.g. Xrays).
Selective Screen Sharing
Share your screen so other participants can see what you see. You can select which screen you want to share. Great for explaining test results
Secure File Transfer
Send and receive files securely. Files are sent directly from you to your patient and vice versa.
Share links or blocks of text while conducting a consultation. Chat, share and save.
Auto-Adapting Video Quality
Video quality will adapt automatically to the highest quality available, based on the internet connection of participants.
Up to Four Participants
Include partners, other Health Practitioners, translators and guardians on consultations.
We encourage all patients to run through a Pre-call Test to help iron out technical issues, so your time isn't wasted during the consultation.
Our consultation confirmations include an iCal file to make it easy for patients to add to their calendar.
To create a consultation all you need to do is enter a name and email address or phone number.
When a consultation is created, patients are notified automatically by email address or text message.
Our platform automatically sends reminders 5 minutes before the start time.
Have someone else do your bookings
Receptionists, assistants or secretaries can become a "Booking Manager" and manage consultations for their principals.
No special software to install
HiDoq works in the browser of a computer or mobile device.
Firewall? No Problem.
Where connections are being blocked by firewalls, we use STUN and TURN to route around them.
Virtual Waiting Room
You'll be able to see which patients are waiting for you in your virtual waiting room. And if you're running late, you'll be able to let them know via instant message.
From your dashboard you can create new consultations, view or change upcoming consultations, view your consultation history, see who's in your virtual waiting room and start a consultation.
Patient doesn't need a login
All the patient needs to do is click a link, which is included in confirmation and reminder messages.
Among other dedicated health care video conferencing tools, HiDoq is the most affordable. See pricing for details.
We offer Pay-As-You-Go pricing for those who only use telehealth sometimes.
We offer monthly and yearly unlimited plans for more regular users of telehealth.
Plans for Clinics
We offer both Pay-As-You-Go billing, where multiple Health Practitioners share credits and Unlimited Plans.
Upgrade Any Time
Switch between Pay-As-You-Go and an Unlimited Plan as you choose. Clinics and add and remove Health Practitioners as they see fit.
Cancel Any Time
Cancel at any time and get a full prorated refund.
100% Money-Back Guarantee
If you're not satisfied with HiDoq, let us know, and you'll get a refund.
Plans and credits are generally tax-deductible. *Please seek advice from your accountant.
We offer plans for clinics which allow for billing to be consolidated and managed by a Clinic Admin.
Booking Managers Free
Receptionists, assistants or secretaries can become a "Booking Manager" for Health Practitioners. Booking Managers accounts are free.
HIPAA Compliant (.com)
HiDoq has been designed for compliance with HIPAA. US customers can enter into Business Associates Agreements.
Australian Compliant (.com.au)
HiDoq has been designed for compliance with Australian Privacy Principles and other Australian privacy regulations.
New Zealand Compliant (.co.nz)
HiDoq has been designed for compliance with New Zealand privacy regulations.
Canadian Compliant (.com)
HiDoq has been designed for compliance with Canadian privacy regulations.
UK Compliant (.co.uk)
HiDoq has been designed for compliance with United Kingdom privacy regulations.
Ireland Compliant (.co)
HiDoq has been designed for compliance with Irish and EU privacy regulations.
HiDoq has been designed for GDPR compliance.